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Red Barn box office policies

 

I. Ticket Reservations

A. Full payment is due at time of reservation

B. Ordering tickets by mail:

1. Indicate desired performance dates and seating preference

2. Tickets will be held at the box office unless a STAMPED, RETURN ADDRESSED ENVELOPE is enclosed with payment

a) Due to postal regulations, if more than 8 tickets are ordered, remaining tickets will be held at box office

3. Seating is by date of receipt of order

4. If you wish to sit with another couple, please place your orders together in the same envelope

5. Orders by mail only until May 31st, then you may order by phone or by visiting our office during box office hours

C. Online ticket ordering will be available beginning on Monday, May 8th

 

II. Refund / Exchange Policy

A. ALL SALES ARE FINAL. If venue cancels show(s), refunds or ticket exchanges will be considered

B. One free ticket exchange; any additional exchanges are $3.00 per ticket

1. Ticket exchanges must occur 24 hours prior to curtain time

 

III. Box Office Hours

A. Beginning June 1st, box office hours will be Wednesday through Saturday 5 - 9 p.m. and Sunday Noon - 2 p.m.

1. No phone orders will be taken until that time

 

*Age Requirement: 3 and up

**All patrons should arrive 30 minutes prior to curtain to check-in at the box office